1. General Terms

• We reserve the right to update or modify these terms at any time without prior notice. 

2. Product Information & Pricing

• We strive to provide accurate descriptions and images of our products, but slight variations may occur.
• Prices are subject to change without notice. However, confirmed orders will not be affected by price changes.
• Discounts and offers may be available for a limited time and cannot be combined unless stated otherwise.

3. Orders & Payments

• Orders are processed only after full payment is received.
• We accept online payments via [mention payment methods like UPI, credit/debit card, etc.].
• In case of a failed transaction, please contact us for assistance.

4. Wholesale Policy

• Wholesale purchases require a minimum order of 10 pieces per product.
• Wholesale rates are 30% less than retail prices.
• We follow a set-to-set business model, meaning bulk orders must include a complete set of available sizes.
• Free delivery is available for wholesale orders, subject to location and order value.

5. Shipping & Delivery

• We offer shipping across [mention serviceable locations].
• Estimated delivery time is 9-10 days, depending on your location.
• Delays due to unforeseen circumstances (such as weather or courier issues) are beyond our control.

6. Returns & Exchanges

• Returns/exchanges are accepted only for defective or incorrect products.
• Requests must be made within 2 days of receiving the order.
• Items must be unused, unwashed, and in their original packaging with tags intact.
• Refunds (if applicable) will be processed within 2 business days after product inspection.

7. Cancellations

• Orders can be canceled within 24 hours of placement.
• After dispatch, orders cannot be canceled.

8. Intellectual Property

• All content on our website (images, logos, text, designs) is the property of Zivanya Outfits.
• Unauthorized use or reproduction of our content is strictly prohibited.

9. Privacy Policy

• Your personal details are safe with us and will only be used for order processing and promotional updates (if opted in).
• We do not sell or share your information with third parties.

10. Limitation of Liability

• Zivanya Outfits is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

11. Contact Us

For any queries or concerns, feel free to reach out:

📞 Phone: 6353858353
📧 Email: zivanyaoutfits@gmail.com
🌐 Website: zivanya outfits